What is a common cause of workplace violence in the healthcare setting?

Patient agitation or aggression is a primary cause of workplace violence in healthcare settings. This phenomenon often stems from a variety of factors, including the patient's medical condition, pain levels, mental health status, or the environment of care, which can contribute to frustration or fear. In many cases, patients may feel vulnerable and may resort to aggressive behaviors as a means of expressing discomfort or distress.

Healthcare workers frequently interact with individuals undergoing significant stress, which can lead to unpredictable behavior. Moreover, the setting itself can exacerbate tensions; for example, emergency departments or psychiatric units often see higher levels of agitation due to the nature of care provided.

By recognizing and understanding patient agitation as a common trigger for violent behavior, healthcare professionals can implement strategies to de-escalate situations, enhance communication, and create a safer environment for both patients and staff.